Questions & Answers

Why is ecoklear better than draining your pool?

  • Draining your pool wastes thousands of gallons of water. In some cases, the water you are throwing away contaminates the natural water resources of your community.
  •  Every time you drain your pool, you run the risk of creating cracks in the surface of the pool. Pool surface repair can be very costly. The chances of getting a crack increase as your pool ages and as a function of how hot it is outside.
  • Draining your pool yourself is very time consuming
  • In many communities, draining your pool requires a permit and requires that you follow very specific draining procedures on how and where to drain. If you fail to follow your city's or your HOA's rules for draining, you can be assessed a fine.
  • The final product water of Ecoklear is often measurably better than what you get out of the tap from your city. When we're done, you'll have perfectly clear water that is clean and healthy. It's like a time machine for your pool water. 

Why do so many people drain their pools every 1 to 2 years?
            Just like you, most people want their pool to look perfectly clean and for the chemicals to be just right so that it's absolutely safe and healthy to get in. They also want to spend as little money and time as possible in maintaining their pool. Overtime, with the build-up of chemicals and minerals in the water, the water becomes increasingly less clear and the important sanitizing chemicals that you add become less effective (it takes more of them to keep the pool balanced and your chemical costs go up). So, not feeling like they have an alternate solution to the problem, they drain their pools every 1 to 2 years.

My pool has a white ring just above the water line, why did this happen?
            When high levels of Calcium (and Magnesium and other minerals) are in your pool water, they begin to deposit and scale on the sides of the pool. A water hardness test (aka Calcium Hardness test) can determine how many parts per million (ppm) of these minerals are in your pool. An ideal pool has 200 to 300 ppm of Calcium Hardness. When a pool is first filled with water, it normally has low levels of calcium. When water evaporates, you lose water but the minerals and old chemicals stay in the pool and the ppm of calcium hardness increases.
In parts of the country, like Arizona, where the city water out of the tap has between 200 and 600 ppm of Calcium and where air temperatures result in high evaporation rates, your pools calcium hardness will increase by 200 to 800 ppm every year! Since those nasty white rings can start appearing as Calcium levels go above 500 ppm, it can take less than a year for a white ring to start forming.

How can I tell if my pool needs EcoKlear?
            The best way to tell is to perform a calcium hardness test. You can do this yourself with a test kit or you can take a sample of you water to your local pool supply store. Many of these stores will test your water for free.
If the calcium hardness level is above 500ppm, it is recommended that you service your pool to remove the excess calcium. With EcoKlear, we can quickly and safely take your calcium down to about 200ppm. 

Why is hard water and high calcium harness levels bad for my pool?
            As your calcium hardness levels go up, some or all of the following will occur:

  • Cloudy water
  • Scaling (white lines and films) on the sides of the pool
  • Pool pump damage and reduced pool pump life
  • Pool chemicals become less effective (you need more of them just to keep the pool in balance and properly sanitized/chlorinated)
  • An increase in skin and eye irritation
  • Scaling/calcification in the filter and inside the plumbing pipes
  • Deposits on the salt chlorinator cells (salt water pools) resulting in frequent replacement
  • Staining of decks, waterfalls, and features that come in contact with pool water.

How much water is thrown away annually due to pool owners draining their pools?
            Coming up with an accurate and exact number for this is difficult, but in Arizona alone, it is estimated that there are nearly 1 million swimming poolsand about 5 billion gallons are thrown away annually. To put that in perspective, that's equivalent to the annual water demands for a US city with a population of about 100,000. 

It's been a few years since I drained my pool, and the pool looks fine, does it really need to be serviced?
            Looks can be deceiving; calcium dissolved in the pool is almost invisible. To know for sure if your pool needs our service, you need to take a Calcium Hardness test. If the calcium is below 400ppm, then you're probably fine.

I've drained my pool in the past with good results, why shouldn't I just drain it again this time?
            Draining your pool does solve the calcium problem. However, it is a huge waste of a precious resource and every time you drain your pool you run the risk of creating cracks in the surface of the pool. Pool surface repair can be very costly. The chances of getting a crack increase as your pool ages and as a function of how hot it is outside (trust us on this one; never drain your pool in the summer).


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